Privacy Policy

Jimy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Jimy is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details, including your name, residential address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, payment card details, financial account information, transaction details, form of payment, payment confirmation, and other related payment information.
Account information, including your username, password, authentication credentials, security questions, preferences, and settings.
Transaction information, including items you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, and details of your past transactions.
Communications with us, including information you provide when contacting customer support, submitting inquiries, or otherwise communicating with us.
Device information, including information about your device, browser, operating system, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with, access, browse, or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, visit or use the Services, communicate with us, or otherwise provide personal information.
Automatically through the Services, including from your device when you access or use the Services, through cookies, pixels, tags, and similar technologies.
From our service providers, including when we engage them to provide technology, payment processing, analytics, marketing, customer support, hosting, fulfillment, or shipping services on our behalf.
From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services and to perform our contract with you, including processing payments, fulfilling orders, arranging shipping, facilitating returns or exchanges, managing and maintaining your account, remembering preferences, sending service-related notifications, enabling reviews, and creating a customized shopping experience, such as recommending products related to your activity or purchases. This may also include using your personal information to analyze, improve, and optimize the Services.

Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or other permitted channels, and displaying advertisements for products or services on the Services or on third-party websites, including based on your browsing activity, past purchases, or interests, as permitted by applicable law.

Security and Fraud Prevention
We use your personal information to authenticate accounts, process secure payments, detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the integrity and security of the Services. If you create an account, you are responsible for safeguarding your login credentials, and we strongly recommend that you do not share them with anyone.

Communicating with You
We use your personal information to communicate with you, provide customer support, respond to inquiries, resolve issues, deliver important service-related messages, and maintain our business relationship with you.

Legal Reasons
We use your personal information to comply with applicable laws and regulations, respond to lawful requests from government or regulatory authorities, participate in investigations or legal proceedings, enforce our terms and policies, and protect the rights, property, and safety of Jimy, our customers, and others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy, including:

With Shopify, vendors, and service providers that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners to provide marketing services and targeted advertising. Depending on your location, you may have the right to opt out of the sharing of personal information for targeted advertising purposes.
When you direct or consent to disclosure, such as to facilitate shipping or through integrations with social media or third-party platforms.
With affiliates or within our corporate group, where applicable.
In connection with a business transaction, such as a merger, acquisition, reorganization, or bankruptcy.
To comply with legal obligations, respond to subpoenas or lawful requests, enforce applicable terms or policies, or protect and defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services in order to provide and improve its platform. Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To provide enhanced features, Shopify may process personal information obtained from your interactions with our Store, other merchants, and Shopify. In such cases, Shopify acts as an independent controller of your personal information. To learn more, you can review the Shopify Consumer Privacy Policy here and exercise applicable rights through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may include links to third-party websites or platforms not operated or controlled by us. We are not responsible for the privacy practices, security, or content of those third-party sites. Any information you provide on third-party platforms is governed by their respective privacy policies.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce applicable agreements or policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by applicable law.

Right to Access / Know
You may have a right to request access to personal information that we hold about you, including information about the categories of personal information collected, the purposes for which it is used, and the categories of third parties with whom it is shared.

Right to Delete
You may have a right to request that we delete personal information we maintain about you, subject to certain exceptions permitted by law, including where the information is required to complete a transaction, comply with a legal obligation, or for security and fraud prevention purposes.

Right to Correct
You may have a right to request that we correct inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes of the processing.

Right of Portability
You may have a right to receive a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format, and to request that we transmit such information to another service provider or third party, where technically feasible and subject to certain limitations.

Right to Opt Out of Sale or Sharing for Targeted Advertising
Depending on where you reside, you may have a right to opt out of the “sale” or “sharing” of your personal information, or to opt out of the processing of your personal information for purposes considered to be “targeted advertising,” as defined under applicable privacy laws. If you visit our website with the Global Privacy Control opt-out preference signal enabled, and where legally required, we will treat this signal as a valid request to opt out for the browser or device used to access the Services. To learn more about Global Privacy Control, please visit https://globalprivacycontrol.org.

Managing Communication Preferences
We may send you promotional communications by email or other electronic means. You may opt out of receiving promotional communications at any time by using the unsubscribe mechanism included in such communications. If you opt out, we may still send you non-promotional communications, including messages related to your account, transactions, or customer service inquiries.

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations provided by applicable law, you may also have the following rights:

Objection to Processing and Restriction of Processing: You may have the right to object to our processing of your personal information or to request that we restrict our processing of your personal information for certain purposes.
Withdrawal of Consent: Where we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal.

You may exercise any of the rights described above by contacting us using the contact details provided in this Privacy Policy or through other methods made available within the Services. To learn more about how Shopify processes personal information and the rights you may have in relation to personal information processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. In order to process your request, we may need to verify your identity, as permitted or required by applicable law. Where permitted, you may designate an authorized agent to make a request on your behalf. Before accepting such a request, we may require proof that the agent has been authorized to act on your behalf and may also require you to verify your identity directly with us. We will respond to your request within the timeframes required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country in which you reside. Where required, we rely on recognized legal safeguards, such as Standard Contractual Clauses, to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the updated version on this website and revise the effective date as required by law.